Privacy policy.
Last updated: 14 August 2026
Gretel Marlena Studio respects your privacy and is committed to keeping your personal information safe.
This privacy policy explains what information I collect when you use the Gretel Marlena Studio website, why I collect it, how I use it and the rights you have in relation to your information.
1. Who I am
Gretel Marlena Studio is a freelance creative studio run by Gretel Marlena.
For the purposes of UK data protection law, I am the data controller for the personal information collected through this website.
If you have any questions about how your information is used, you can contact me using the details provided at the end of this policy.
2. What information I collect
I only collect information that you choose to provide to me or that is necessary for the website to function.
This may include:
Your name
Your email address
Your company or business name, if you choose to provide it
Your telephone number, if you choose to provide it
Details about your project or enquiry
Any other information you choose to include when contacting me
If you sign up to the Gretel Marlena Studio mailing list, I will collect your email address and, where provided, your name.
3. How I collect your information
I may collect personal information when you:
Submit an enquiry through the website
Contact me by email
Sign up to receive the Gretel Marlena Studio newsletter
Communicate with me about a project or potential project
The website is hosted by Squarespace, which may collect certain technical information and use cookies that are necessary for the website to operate. For more information, please see my Cookie Policy.
4. How I use your information
I use your personal information to:
Respond to enquiries and messages
Discuss potential or existing creative projects
Provide services you have requested
Communicate with you about a project
Send newsletters or other marketing communications where you have chosen to receive them
Maintain and operate the website
Keep the website secure and functioning correctly
Meet any legal or accounting requirements that apply to my business
I will only use your information for purposes that are relevant to your relationship with Gretel Marlena Studio.
5. The legal basis for using your information
Under UK data protection law, I need a lawful basis for processing your personal information.
Depending on the circumstances, I may rely on:
Consent
Where you have chosen to sign up to receive newsletters or other marketing communications.
Contract
Where your information is necessary to provide services to you or to take steps at your request before entering into a contract.
Legitimate interests
Where it is necessary for me to communicate with you, respond to enquiries, manage my business or maintain my website, provided that these interests do not override your privacy rights.
Legal obligation
Where I am required to keep or use information to comply with a legal or regulatory requirement.
6. Newsletters
If you choose to subscribe to the Gretel Marlena Studio newsletter, your information will be used to send you newsletters and other relevant studio communications.
You can unsubscribe at any time by using the unsubscribe link included in each newsletter or by contacting me directly.
I will not sell or rent your email address to another business.
7. Who I share your information with
I do not sell your personal information.
Your information may be processed by trusted service providers that help me operate my website and business.
The Gretel Marlena Studio website is hosted by Squarespace. Information submitted through website forms or newsletter sign-ups may therefore be processed by Squarespace as part of providing its website services.
I may also disclose information where I am legally required to do so.
I will only share information where it is necessary, appropriate and lawful to do so.
8. How long I keep your information
I will only keep your personal information for as long as it is reasonably necessary for the purpose for which it was collected.
Information relating to enquiries and projects may be kept for as long as necessary to manage the enquiry, provide services, maintain appropriate business records and meet legal or accounting requirements.
If you subscribe to the newsletter, your email address will be retained until you unsubscribe, unless I am required to retain it for another lawful reason.
9. Keeping your information secure
I take reasonable steps to protect your personal information from being lost, misused, accessed without permission or disclosed improperly.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
10. Your rights
Under UK data protection law, you have rights in relation to your personal information.
Depending on the circumstances, these include the right to:
Ask for a copy of the personal information I hold about you
Ask me to correct inaccurate or incomplete information
Ask me to delete your personal information where there is no good reason for me to continue using it
Ask me to restrict how I use your information in certain circumstances
Object to certain uses of your information
Withdraw consent where I am relying on your consent to process your information
Ask for your information to be provided to you in a commonly used electronic format in certain circumstances
If you would like to exercise any of these rights, please contact me using the details at the end of this policy.
11. Cookies
The Gretel Marlena Studio website uses cookies and similar technologies where necessary for the website to function.
The website does not currently use Google Analytics or other third-party analytics services.
For more information about the cookies used on this website and how you can manage your choices, please see my Cookie Policy.
12. Links to other websites
The Gretel Marlena Studio website may contain links to other websites, including Instagram.
Once you leave the Gretel Marlena Studio website, I am not responsible for the privacy practices or content of those websites. I recommend checking their own privacy policies before providing them with personal information.
13. Changes to this policy
I may update this privacy policy from time to time to reflect changes to my website, business or legal requirements.
The latest version will always be available on this website, with the date shown at the top of the policy.
14. Contact
If you have any questions about this privacy policy or how I use your personal information, please contact:
Gretel Marlena
Email: studio@gretelmarlena.com
15. Complaints
If you are unhappy with how I have handled your personal information, please contact me first so that I have the opportunity to address your concerns.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.